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Meet the Experts

Customer protection guarantee

Meet the Experts

The people that will find you your next luxury holiday

Our carefully chosen team of experts have over 25 years of experience between them. Each is totally dedicated to providing world-class service, putting the needs of our customers before profit. This approach has led to us winning multiple awards and the company growing ahead of targets, so we’re clearly doing something right. Find out more about each member of the team by selecting their profiles below.

John Stephenson

John Stephenson

MANAGING DIRECTOR

Richard Moss

SENIOR travel expert

Aniqah Cassem

ADMINISTRATION MANAGER
Sam Cassem

Sam Cassem

Director

FAQs

everything you need to know about our luxury holiday booking service

I have an extraordinary request – what can and can’t you do?

In short, nothing is impossible. Our concierge travel service helps with basic things such as VIP trips, company incentive travel and ultra-luxury holidays through to the more obscure requests – if you can dream it, we can book it. Whether you’re looking to play golf in the top 10 courses of the world, take a trip into space (yes!) or race supercars around the world, YourTravel can help you.

But isn’t it always cheaper to book online?

If you are looking for scheduled airlines or long-haul flights, then booking online isn’t always the way to get the cheapest rates. Our team of experienced travel experts have negotiated fares and prices that aren’t available online, so bookings made with us will never cost more than booking directly with the airline online. On top of the potential cost savings, you’ll benefit from our five-star concierge travel service, helping you to book a tailor-made holiday with everything you need and without the hassle of searching and comparing services yourself.

Why do you not take bookings through an online system?

We pride ourselves on being able to find our clients the most appropriate travel solution at the most cost effective price, quickly. From simple flights to more complex itineraries, we feel our reputation is maintained from dealing with our clients directly, rather than through faceless online booking systems. We have consistently worked with our suppliers to source the very best premium economy flights, business class flights and first class flights fares.

Can you arrange group travel?

We have a department that deals with groups from as small as 10 up to 500, with larger groups accommodated on request. We can offer anything from flight only to full-service packages covering flights, hotels, transfers and conferences/party space. Just get in touch with a Your Travel expert and we’ll handle everything for you.

What Our Customers Say

A Luxury Travel agents service without compare
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Why Us?

What makes your travel so special
    • Exceptional Service

      At Your Travel, service is our number one priority. From your first call through to arriving back home, we aim to provide an unbeatable level of service.

    • Expertise

      With a minimum of 7 years’ experience each, you can be safe in the knowledge that your luxury travel expert will secure you the best deal. Our knowledge coupled with our negotiated ‘Off-line Fares’ are why we continue to grow and succeed.

    • Our Reputation

      We work hard to build and maintain our reputation for world-class service. We constantly track our performance through feedback via Trust Pilot and customer recommendations to their family, friends and colleagues. Whether it’s your first booking or your 30th, we strive to keep every one of our customers satisfied.

  • Exceptional Service

    Did you know that the deal is not always found online? Your Travel have many money saving flight fares & hotel prices that aren’t available on the web! We use our 25 years of knowledge from our luxury travel experts and strong supplier relationships to give you the best value. We offer a full concierge service that doesn’t come at a premium, we pre-book your seats, meals and take care of any special requests for you travel as standard. Did you know that you could move your holiday by just 1 day and save you £££’s? We’ll help you find the best price and value. When you book with Your Travel, you’ll have a dedicated travel booker who’ll take time to get to know you – talk to us and you’ll understand why our clients love us!

Find out more

What Our Customers Say

A Luxury Travel agents service without compare
Sri Lanka

After our amazing India trip last year, I enquired about Sri Lanka for 2017 and after hearing Jades stories about her visits I booked that day, I can’t wait to go now.

Mrs L

Sydney

Shopping around for a reasonable deal, talking to half a dozen different companies and their representatives I can honestly say that Michael, at Your YourTravel in Maidstone was a welcome breath of fresh air…If the trip to Australia with stop overs in Dubai is as good as the booking experience we are in for a real treat…

Dave Shuck

Melbourne

Travelling to Australia fairly regularly I have used many very good agents. Having noticed this company on the internet I decided to give them a try.
After submitting the simple form outlining potential dates etc, Dale promptly called to discuss our options. He was extremely knowledgeable and clearly very experienced in Business Class travel, thinking very laterally on our route. After listening to what we were trying to achieve, he found us the most fantastic flights at an extraordinary price. Dale has got himself a customer for life, he is how all agents should aspire to be like.

Mr B Stevens